Some tips to help you avoid some of the bad recruitment habits that we have witnessed, from both working in recruitment and being a service provider to the industry.
We hope this can help you to shine above the rest, saving you time, improving client relationships and making more money!
1- BE OPEN AND HONEST- This should be the foundation to your everyday working, it starts your relationships off on the best foot. Listen to your clients' needs, match CV's to their needs and confirm the deal- make sure they know and agree to the fee & payment terms.
2- IDENTIFY NEGATIVES - If you identify a weaknesses in your applicant then address it as a training need with your client. This strengthens the trust between you. Kidding yourself that it will all work out just to get that placement will come back to bite you in rebates, fees not being paid and unhappy clients!
3- REMAIN INTERESTED - Once your contractor / perm introduction has started don't go quiet and bury your head in the sand. Keep in touch with both parties, check how they're getting on so you can be on the front-foot and resolve any issues with them. As a trusted partner you will be best positioned to anticipate future requirements.
4- CRYSTAL-CLEAR AGREEMENTS - It can be damaging to relationships if your deal isn't clear. Do they know the fee? Do you need a PO? Do you know who to send the invoices to? Time can be wasted and relationships strained by chasing the wrong people. Your fees are more likely to be paid late all because you've been too lazy to ask the right questions!
5- DEALING WITH DISPUTES – Sometimes even best recruitment practices can lead to a candidate not working out. Clearly defined rebates should take care of most problems, but in some circumstances think long term and be prepared to show a little compromise!
All sounds obvious? You’d be surprised how often these little negatives creep into good consultants working practices. Don’t underestimate the harm it can do!
Listen, engage, firm up the deal so you can supply over and over and retain that all important working relationship!